Library Cards

  1. How do I get a library card?
  2. How old does my child need to be to get a card of their own?
  3. When does my child’s card get full privileges?
  4. If I’m a member of another library, can I take out books at the North Brunswick Library? What about using the computers?
  5. How long is my library card active and how do I go about renewing it?
  6. What is my PIN?
  7. I lost my library card?  How can I get a new one?

 

Borrowing

  1. Who can borrow materials?
  2. How long can I keep an item out?
  3. Can I get a list of all the items I have checked out?
  4. How do I renew/reserve an item?  What happens if it won’t renew?
  5. How can I request a specific item?
  6. What is the maximum amount of books that I can place on hold?
  7. How can I be notified when a hold comes in?
  8. If you don’t have a book in any library, is there any other way I can get the book?

 

Returning Materials

  1. How can I return materials at the library?
  2. Can I return books to any other library?
  3. Are there any materials that cannot be returned in the book drops?
  4. A DVD or CD I checked out would not play or skipped badly, who should I notify?

 

Fines and Fees

  1. What are your fees for overdue books?
  2. What other fees might I incur?

 

Computers and Technology

  1. Do you have computers available for public use?
  2. I don’t have a library card, is there a way I can use the computers as a visitor?
  3. All the computers are full, can I reserve a computer?
  4. How much does it cost to print?
  5. Do you have WiFi available?
  6. Do you have any other computer accessories available for use (scanners, phone chargers, flash drives, laptops etc.)?
  7. I may need assistance using the computer, will someone be available to help me?

 

The Library Catalog and My Online Account

  1. How do I find a book in the catalog?
  2. I got a ton of items when I searched for a book, is there any way I can find what I’m looking for quicker?
  3. How do I access my account from home?
  4. What can I do on my account?

 

Miscellaneous

  1. Does the library accept donations?
  2. How do I book the library’s meeting room?
  3. Is there a place for quiet study?
  4. Do you have a place where local events and services can be advertised?
  5. Is there a public fax service available?
  6. Do you have materials and classes for those who want to learn English?
  7. What is your Museum Pass program?
  8. Do you offer proctoring services?
  9. Do you provide tax forms during tax season?
  10. Where can I apply for jobs with the library?
  11. Is the library looking for volunteers?
  12. When is the library book sale?

What are your hours?

Monday – Thursday: 10AM – 9PM

Friday – Saturday : 10AM – 5PM

Sunday: Noon – 5PM


What are your holiday hours?

In 2017, the Library will be CLOSED on the following days:

  • New Year’s Day (Sunday, January 1st)
  • New Year’s Day – Observed (Monday, January 2nd)
  • Martin Luther King Jr. Day (Monday, January 16th)
  • Presidents’ Day (Monday, February 20)
  • Good Friday (Friday, April 14th)
  • Easter Sunday (Sunday, April 16th)
  • Memorial Day (Monday, May 29th)
  • Independence Day (Tuesday, July 4th)
  • Labor Day (Monday, September 4th)
  • Columbus Day (Monday, October 9th)
  • Veterans Day (Saturday, November 11)
  • Thanksgiving (Thursday, November 23)
  • Day after Thanksgiving (Friday, November 24)
  • Christmas Eve (Sunday, December 24)
  • Christmas Day (Monday, December 25)

 Early Closures:

  • Thanksgiving Eve, Wednesday, November 22 at 3PM
  • New Year’s Eve, Sunday, December 31 at 5PM


In case of inclement weather, how do I find out if the library is open?

In case of snow, or other inclement weather the library website and Facebook page will be updated as soon as possible.  Additionally, our phone message will be changed when the library closes.  You can also listen to local radio station closure broadcasts.



How do I get a library card?

A library card is available for all North Brunswick Library residents.  Just bring your government issued photo ID and we’ll set you up.   Additionally, some Milltown residents may qualify for a North Brunswick card.

If you recently moved to North Brunswick and your ID does not reflect the move, you can present the following documents as proof of North Brunswick residency:

  • Lease or Rental Agreement
  • A utility bill (PSEG, Cablevision, Verizon etc.)

We charge $50 per year for out-of-system residents wishing to obtain a library card.

We also have a fun program where you can get a library card for the family dog!  Click here to see the application.



How old does my child need to be to get a card of their own?

You can get library cards for all children in your household between the ages of 3 and 13.  A parent or guardian must be present proof of residency when opening a child’s card.

Child cards are limited only in the fact that they cannot check out DVD’s or Video Games.  There are no other limitations.



When does my child’s card get full privileges?

At age 14 the limitations on checking out DVD’s and Video games are lifted.



If I’m a member of another library, can I take out books at the North Brunswick Library? 

North Brunswick Public Library is proud to be a member of the Libraries of Middlesex Automation Consortium (LMxAC), a group of 30 libraries located throughout Monmouth, Middlesex and Union Counties. If your library is a member of LMxAC (as well as others which are detailed in the Borrowing Section) you may take out and return materials to any libraries in the system.



How long is my library card active and how do I go about renewing it?

You will be asked to renew your card every three years.  To renew your card, you must present photo ID with a current address.



What is my PIN?

Your PIN (Personal Identification Number) is a number which will allow you to access your online library account as well as the public computers.  You will set this number when you sign up for your card. Your PIN number must be obtained in person at the North Brunswick Public Library. Present your library card  or government issued photo ID to desk staff to the reference desk to change your PIN number.  We cannot give this information out over the phone.

Please note, that the PIN you set up at the circulation desk is used to access your online account only.  To set up your PIN for computer use, please see the Reference Desk.  These numbers may be the same (or different if you prefer), but they are controlled by two separate systems.



I lost my library card?  How can I get a new one?

You can get a replacement card at the North Brunswick Public Library Circulation Desk.  Your 1st replacement card is free. After your 1st replacement card, the cost to replace a card is $2.50 and government issued photo identification is required.



Who can borrow materials?

If you are members of any of the programs listed below, you can take out materials.  One library card, more than 150 libraries to visit.  Please read the terms of each of the programs before you visit.

  • Libraries of Middlesex Automation Consortium (LMxAC)

North Brunswick Public Library is proud to be a member of LMxAC, a group of 30 libraries located throughout Monmouth, Middlesex and Union Counties. LMxAC shares both electronic and physical collection resources (books, DVDs and other media) as well as online catalog and circulation systems. This means that we are able to offer our patrons access to far more than what’s on our shelves and in our digital resource collection – and that patrons enjoy the convenience of borrowing or returning items at any LMxAC library! And library catalogs can be accessed via links on our website or on mobile devices via the LMxAC app!

Visit the LMxAC website to learn more!

  • Middlesex Union Reciprocal Agreement Libraries (MURAL)

The North Brunswick Public Library is also a member of MURAL.  Visit any MURAL library in person to check out their material and also return material borrowed from another MURAL library.  Just bring your North Brunswick card with you.

Click here to view a listing of all MURAL members.

  • Open Borrowing Agreements

In addition to all these great options, we have open borrowing agreements with Morris, Passaic, Sussex, and Warren counties.  To take advantage of this membership, ask a North Brunswick Library circulation staff to set up this service.  An “Open Borrowing” sticker will be placed on your library card.  You will then be able to take out materials from any participating libraries.  Please note, some locations also may require that you present a form of ID with your home address.

Click here to see a list of participating libraries.



How long can I keep an item out?

We are your free public library.  The term “free” refers to the fact that many years ago there were no free public libraries, only subscription libraries you had to pay to join.  Your tax dollars support our library if you return your materials on time then there’s no charge.  We charge to make sure are materials are returned and we charge for services that benefit only one person.

Loan Periods

ITEM LIMIT LOAN PERIOD
DVD’s 10 7 days
New DVD’s 2 7 days
Rental DVD’s 2 3 days
Video Games 2 7 days
TV Series and Documentaries 3 2 weeks
New Books No Limit 2 weeks

Audio Books

New Audiobooks

No Limit

5

3 weeks

2 weeks

CD’s 10 3 Weeks

Children’s Books and Magazines

New Children’s Books and Magazines

No Limit

No Limit

3 weeks

2 Weeks

Adult and teen books and Magazines

New Adult and Teen Books and Magazines

No Limit

No Limit

3 weeks

2 weeks



Can I get a list of all the items I have checked out?Yes, if you are in the library you can ask the Circulation Desk to print out a copy of your checked out books.  You can also view your checkouts at home by visiting the Library Catalog and accessing My Account.


How do I renew an item?  Is there any reason why it wouldn’t renew?

You can renew three ways, in person, over the phone, and online.  If you are in the library, just go to the Circulation Desk and we can renew your materials.  You can also call us during normal business hours at 732-246-3545 and ask to renew.  You can also renew online by visiting the Library Catalog and accessing My Account.

There are some times where items will not renew.  Examples of these are:

  • You have reached the maximum renewal limit for the item.
  • Another user has that item on hold.
  • Your fines total $3.00 and over.  Your card is blocked at $3.00 and unfortunately we cannot renew materials on a blocked card.


How can I request a specific item?

You can request items three ways:

  • In person, by visiting the Reference Desk
  • Over the phone, by calling us at 732-246-3545
  • Online, by visiting the library catalog and placing the item on hold.  Please note, you will need your library card and PIN to place a hold online.  For more information about placing holds, click here.


What is the maximum amount of item that I can place on hold?

You can place up to 25 items on hold at once.



How can I be notified when a hold comes in?

There are 3 ways you can get notified:

  • By phone – we will call you when your hold becomes available.
  • Email – you will receive an pickup notice from the Libraries of Middlesex Automation Consortium.
  • Text Alerts – our newest service!  Click here for more information on getting texts when your items become available.

Please note, that holds are kept on the shelf for 7 days.  If you have not picked up your hold in that 7 day window, there will be a .50 charge per item.



If you don’t have a book in any library, is there any other way I can get the book?

If you want to borrow a book that the North Brunswick Public Library does not own, you may be able to borrow it by placing an interlibrary loan via JerseyCat.  We can locate materials within the state of New Jersey for free.  If you would like for us to search for the book outside of libraries in New Jersey, there is a $5.00 processing fee.

If you wish to place a JerseyCat loan, please click here to fill out the request form and return it to the North Brunswick Library Reference Desk.

Please note, that since we may be receiving books from further away, this may take longer than a typical hold request.



How can I return materials at the library?

You can always drop off your materials inside while the library is open.  However, if we are closed there are two book drops available for use.  All media materials (DVDs, CDs. Audiobooks etc.) must be returned in the silver box in the front of the library.  All other materials can be placed in the a bookdrop located on the side of the building.



Can I return books to any other library?

You can return books from our library to any other LMxAC member library.  ASK REBECCA ABOUT MURAL AND OPEN BORROWING.



Are there any materials that cannot be returned in the book drops?

Yes, please do not return Museum Passes or eReaders into the book drops.  Those must be returned to the Reference Desk.



A DVD or CD I checked out would not play or skipped badly, who should I notify?

Please bring the disc into the library and let one of our Circulation Staff know.  We will then clean the disc and put it back into circulation.



What are your fees for overdue items?

ITEM FINE MAXIMUM FINE / FEE
Rental DVD’s $1 / Day $5.00
Rental Books .10¢/Day $5.00
Children’s Items 15¢ / Day $5.00
Adult Items 50¢ / Day $5.00
Compact Disc 50¢ / Day $5.00
DVDs and Video Games $1 / Day $5.00
Damaged or Lost Items Cost+$5.00 each Cost+$5.00 each


What other fees might I incur?

SERVICE FINE MAXIMUM FINE / FEE

Computer Printing – Black &White

Computer Printing – Color

.10¢/ Page

.25¢/Page

N/A

Photocopies – Black & White

Photocopies – Color

.15¢/ Copy

.25¢/Copy

N/A
Out of State Resident Fee $50.00 $50.00 / Year
Lost Card Replacement Fee  $2.00 $2.00 (1st replacement is free)
Notary Services $2.50/signature N/A
Test Proctoring for Non-Residents $10.00/hour N/A
Test Proctoring for Residents $5.00/hour N/A

Group Test Proctoring –

Librarian present for entire test

$25.00/hour $50.00/hour
Scanning No Charge No Charge
Faxing

$2.00 for the 1st page,

$1 each subsequent page

No charge for 1-800 Numbers

N/A
Incoming Faxes $1.00/page N/A

Interlibrary Loans from

Out of State

$5.00/book N/A


Do you have computers available for public use?

Yes, we have 20 computers in our lab, as well as 3 children’s computers.  All you need to log on to the computers is your Library Card and PIN.  If you do not know your PIN, please bring your card up to the Reference Desk and we can give you the information.



I don’t have a library card, is there a way I can use the computers as a visitor?

Yes, we issue visitors passes for anyone who does not have a library card.  Please visit the reference desk and present your ID and you can get a pass.  Visitors passes are good for 1 hour of computer use.



All the computers are full, can I reserve a computer?

Yes, we have a sign up station to the right of the computer lab.  If you need assistance reserving a computer please see the Reference Librarian.



How much does it cost to print?

It is .10 cents/page for black and white, .25 cents/page for color printing.  There is no cost to scan documents.



Do you have WiFi available?

Yes, we have WiFi available throughout the building.  The WiFi name is NBPL, there is no password.



Do you have any other computer accessories available for use (scanners, phone chargers, flash drives, laptops etc.)?

We have the following available for use (please see the guidelines/prices listed below):

  • There are 6 scanners in the lab.  They are free of charge.
  • Phone Chargers – Please see the Reference Desk to be loaned a phone charger.  You will need to leave your ID with the Librarian while you use the charger.  There is no fee for this service.  We have chargers for Android and Apple phones.
  • Flash Drives – Flash drives are available for purchase from the Circulation Desk.  They are $6.00 for a 2GB drive.
  • Headphones – Headphones  are available for purchase from the Circulation Desk. They are $2.00.
  • Copy Machine – The North Brunswick Library has one color copy machine.  It is .15 cents to copy in black and white and .25 cents to copy in color.  If you need assistance, please see the Circulation Desk.


I may need assistance using the computer, will someone be available to help me?

Absolutely.  If you need help, please ask the Reference Librarian and they will come over to assist you.  Additionally we offer One on One computer sessions.  Please call the library at 732-246-3545 to register for a One on One.



How do I find a book in the catalog?

 Access the library catalog here. In the search bar put in the title or author of the item you are looking for.  Then click Search.  Your results will appear on the next page.



I got a ton of items when I searched for a book, is there any way I can find what I’m looking for quicker?

The search results page may appear differently, depending on the content that your library has access to.  After you have received the results of a search, you can sort the results by publication date (ascending or descending), title, or author by click in on the Sort By drop down menu in the top right corner.

You can also filter your results by using the left hand side menu.  For example, if you know the author of the book you’re looking for, you can narrow the search results down by locating the author’s name under the Author heading in blue.  Click the check box next to the author’s name.  If you still can’t locate your book, you can further narrow it down by checking “book” under the format heading in blue.



How do I access my account from home?

My Account lets you view your checkouts, holds, and any fines you may have. You can also view your personal information, change your PIN, and set up your preferences.

Go to My Account page by clicking My Account from the upper-right corner of the header. If you are not already logged in, the system will prompt you to log in before you can access the My Account page.



What can I do on my account?

Depending on your library, there are four or five My Account tabs: Personal Information, Checkouts, Holds, Fines and, for some libraries, Additional Information. Click on a tab to open it up.

Understanding the summary box

The summary box  gives you a quick view of the number of items you have currently checked out, the number of items you have on hold, and the amount of fines you owe your library. You can click a heading (for example, Checkouts) to open the corresponding tab.

The summary box also shows your user status. Some statuses prevent you from performing certain actions (for example, if you have unpaid fines or overdue items, you may have a status that prevents you from renewing items you have checked out or placing new items on hold). If you have questions about your status, talk to a librarian at your library.

Alert icons

Alert icons will appear in My Account when a new action is available to you . For example, if you have a hold that has arrived and is ready for you to pick up, you will see an alert icon on your Holds tab and in your summary box. Alert icons will appear when:

  • You have overdue checkouts.
  • You have holds that are ready for you to pick up.
  • You have any new or unpaid fines.

These topics explain more about each tab in My Account:



Does the library accept donations?

We accept donations of gently used materials, including books, CDs and DVDs. Donated items are subject to the same evaluation criteria as material we purchase.  Items we do not add to our collection may be sold to raise funds for the library, offered to community organizations or recycled. Please note, we only accept 2 bags of donated books at a time.



How do I book the library’s meeting room?

Please read more about our public meeting rooms here.  If your group meets the requirements and you are interested in booking a meeting room, please fill out this form or call the library to reserve the meeting room.



Is there a place for quiet study?

Yes, we have a sound proof room with several spaces for quiet study.



Do you have a place where local events and services can be advertised?

Our Community Information Board and Portable Services Binder are available for anyone wishing to post.  However, they must be approved prior to posting.  Please bring your flyers up to the Reference Desk and we will begin the approval process.



Is there a public fax service available?

Yes, the public can receive and send faxes.  We do offer a free cover sheet if needed. The cost to send a fax is as follows:

  • $2.00 for the 1st page, $1 for each subsequent page.
  • Toll Free Numbers (800, 866, 855 etc.) are free of charge.
  • $1.00/page to receive a fax at the library.  Please note, that you must come to the library beforehand to receive a fax here.


Do you have materials and classes for those who want to learn English?

We do have a large section of ESL materials available for checkout.  Also, every Friday we have an ESL program.



What is your Museum Pass program?

The Friends of the North Brunswick Library have generously provided FREE passes to some of the area’s most popular museums!

Check out a pass to one of the museums with your North Brunswick Library card, just like a book! Enjoy your visit along with family and friends, then return the pass to the Library the next day.  Click here for more information.



Do you offer proctoring services?

The proctoring of examinations is a service offered by the North Brunswick Public Library. The library will offer proctoring services based on the availability of personnel, facilities and technology.

To fill out the test proctoring form and submit it to the library click here.

ELIGIBILITY

This service is available to students who are registered card holders in good standing with the North Brunswick Library and to residents of surrounding towns.

FEES

  • North Brunswick residents – $5.00 per hour for each exam
  • Non-residents – $10.00 per hour for each exam
  • The fees are based on the scheduled amount of time for the exam, not the amount of time taken by the student.
  • The fee includes computer use, faxing, printing, scanning, and postage.
  • Payment is by cash only, due on the scheduled date of the exam.
  • The library will offer a private room with a librarian present for the length of the test at $25.00 per hour and at a maximum of $50.00. This service is available to both residents and non-residents.

For more information and guidelines click here.



Do you provide tax forms during tax season?

Yes, we provide most tax forms and instructions.  However, some forms you may have to print out online.  Please call us at 732-246-3545 to check what forms we have available.



Where can I apply for jobs with the library?

Click here to see any employment openings.



Is the library looking for volunteers?

The Volunteer program is currently accepting applications for new volunteers.   Please click here for information and an application or call us at 732-246-3545.



When is the library book sale?

The library book sale is held on the 1st weekend in May.  In 2017, the book sale will be on Friday, May 5th, 6th and 7th.